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Privacy Policy
Last Updated: January 1, 2025  ·  Effective: January 1, 2025
Introduction

Welcome to Esports Adda, operated by Ka17aan App Venture. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website.

By using Esports Adda, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use immediately.
Information We Collect
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Account & Registration Data

  • Full name, username, mobile number, email address
  • Date of birth (age verification — must be 18+)
  • Profile photo (optional), in-game name (IGN) and player UID

Financial & Payment Data

  • UPI ID, bank account number, IFSC code for withdrawals
  • Transaction IDs for payment verification and wallet history

Device & Technical Data

  • Device model, OS version, app version, unique device ID
  • IP address, approximate location (city/state level), crash logs

Usage Data

  • Tournaments joined, match results, scores, and earnings
  • Features accessed within the app, login timestamps
How We Use Your Information
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  • Account Management: To create, authenticate, and manage your account.
  • Tournament Operations: To register you, verify results, process entry fees, and distribute prizes.
  • Payment Processing: To process deposits, withdrawals, and refunds accurately.
  • Communications: To send match notifications, prize announcements, and updates (opt-out available).
  • Fraud Prevention: To detect cheating, account fraud, and unauthorized access.
  • Platform Improvement: To analyze usage, fix bugs, and improve user experience.
  • Legal Compliance: To comply with applicable Indian laws, including KYC requirements.
  • Customer Support: To respond to queries and complaints.
Sharing of Information
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We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data only in these limited circumstances:

  • Payment Gateways: With UPI providers and banks solely to complete transactions.
  • Service Providers: With trusted vendors (hosting, analytics, push notifications) bound by confidentiality agreements.
  • Legal Requirements: When required by law, court order, or government authority.
  • Business Transfers: In a merger or acquisition — you will be notified beforehand.
Tournament results, usernames, and leaderboard rankings are publicly visible within the app. Avoid using personally identifiable information as your username.
Data Security
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  • SSL/TLS Encryption: All data between your device and our servers is encrypted.
  • Secure Storage: Data stored on secured servers accessible only to authorized personnel.
  • Password Hashing: Passwords are stored using strong cryptographic hashing — we cannot see your plain-text password.

No method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and keep your credentials confidential.

Data Retention
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  • Account data is retained while your account is active. Deletion requests are processed within 30 days.
  • Financial/transaction records are retained for up to 7 years per Indian financial regulations.
  • Log files and analytics data are retained for a maximum of 12 months.
Your Rights
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  • Access: Request a copy of personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request account and data deletion (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from promotional communications at any time.

To exercise any of these rights, email us at support@esportsadda.online. We will respond within 15 business days.

Children's Privacy
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Esports Adda is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

If you believe your child has provided us with personal information, contact us immediately at support@esportsadda.online and we will delete such information promptly.

Changes to This Policy
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We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and send a notification via email or in-app. Your continued use of Esports Adda after changes constitutes acceptance of the revised policy.

Contact Us
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